Start Date: Asap
My client, based in Somerset is looking for a Technical Support Engineer to come on board – ideally, someone who is looking to take a step back and comes off the tools to an office environment.
The company are a well-known specialist distributors of Air Conditioning, Refrigeration and humidification equipment based in Somerset.
The role is to work alongside their existing Technical support engineer and is an ideal opportunity for an experienced air conditioning/ refrigeration service engineer who is looking to come off the tools and move into an office-based technical role.
Alternatively, it will suit an electrical engineer who wants to develop skills within the air conditioning and refrigeration industry in a varied job which covers a broad spectrum of the HVAC industry.
The successful Technical Support Engineer will be based in the office in Somerset, providing support to our customers and maintaining our high standard of customer service.
– Providing load calculations
– Advising on product selections
– Providing application assistance
– System diagnostics/troubleshooting
– Generation of and following up quotations
The ideal candidate for this Technical Support Engineer role will have experience with all types of refrigeration/air conditioning equipment, including splits and multi splits in addition to VRF systems. IT experience and a good understanding of HVAC controls are recommended / essential. Attention to detail
Preferably, candidates should hold an NVQ in Refrigeration and Air Conditioning, although adequate industry experience will be considered. Relevant manufacturer’s training would be advantageous.
The candidate must have a pleasant manner, be a team player and be able to work under pressure in a busy sales office.